5 STAR COMMERCIAL PLUMBING SOLUTIONS
Your 5 Star Plumbers
How we change the perception of plumbing
We strive to deliver the best experience; from the way we answer the phone to how our plumbers present themselves and the vehicles. Always immaculate. We aim for the best and to prove it, here are our 5 points of difference.
At Plumbing Bros, we aim to change the perception of plumbing. We consider ourselves disruptors of our industry.
We want to abolish the often-negative stigma attached to plumbing companies and trade businesses in general. Plumbing is plumbing; when you employ a plumber, there is an expectation they know what to do and how to fix the plumbing issue. We believe simply being ‘great’ plumbers is not a strategy, it is an expectation. The expectations are high, yet the overall perception of plumbers can be quite negative.
This is where we differ as a Plumbing Company…
We have a fantastic culture and value set within our business of likeminded individuals, all striving to deliver a great, 5 Star Customer Experience each time -with a genuine care factor and sense of pride in our logo and what it represents.
We do all the little things right due to this care factor, which enables us to provide real value. We’re more interested to know what you want in a plumbing contractor, and tailor a complete service offering around those factors. Ones which simply makes conducting business with Plumbing Bros, easy.
How We Work
- 5 Star Service
- No call-out fee
- Free quotes
- Same day service
- All job requests are replied to with booking times or confirmation of receipt
- We do our own leak detection and repair
- We have state of the art cameras so accurate reports can be generated about services that are not visible underground
- We call for approval before completing any works greater than the sum allowed in the job request
- Highly detailed invoice reports emailed within 72 hours of job completion
- 24-hour service
- Industry leaders in kitchen and bathroom renovations
- 6-month interest free payment options available
- On-time guarantee
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